Chai & Chat Support Worker & Administrative Assistant

⏲ 12 hours per week
📅 Fixed term · 12 months
📍 Swansea, Wales
£13.46 per hour

Race Council Cymru has secured funding from The Moondance Foundation to appoint a part-time Support Worker and Administrative Assistant at our Swansea Multicultural Hub, Grand Theatre Arts Wing.

The role focuses primarily on regenerating and running our Chai & Chat group for women from multi-ethnic backgrounds, alongside general administrative support for the Swansea office.

The Role

Part 1 · Chai & Chat Support Worker

Plan and deliver weekly group sessions, welcome and support participants, co-ordinate volunteers and speakers, and promote the group to around 60 members from diverse backgrounds.

Part 2 · Administrative Assistant

Provide day-to-day admin support across RCC’s Swansea office, maintaining records, managing enquiries, supporting project reporting, and assisting with events and communications.

Key Responsibilities

Community & Programme

Plan and run weekly Chai & Chat sessions covering local services, wellbeing, and cultural exchange
Welcome participants and ensure everyone feels included and supported
Book venues, arrange transport, and co-ordinate all group logistics
Work with volunteers, guest speakers, and partners to enrich the programme
Signpost members to relevant services and keep accurate attendance records
Promote the group in the community and manage the group budget

Administration

Maintain databases, records, and filing systems accurately
Provide reception cover as a first point of contact for office visitors
Assist with surveys, data collection, and social media reporting
Help organise workshops, cultural events, and publications as required

What We Are Looking For

Experience in community engagement, group facilitation, or support work with diverse communities

Strong interpersonal skills and ability to build trust and rapport quickly

Good organisational skills for planning sessions, co-ordinating resources, and managing logistics

Excellent IT skills and confidence with databases, email, and digital communications

Ability to manage your own workload, work to deadlines, and adapt to the group’s needs

Empathy, patience, and a genuine passion for helping people feel connected and empowered

Role Details

Location	Arts Wing, Grand Theatre, Swansea SA1 3QJ
Hours	12 hours per week
Contract	Fixed term · 12 months
Pay	£13.46 per hour
Accountable to	RCC Strategic Support
DBS check	Enhanced DBS required

How to Apply

Send your CV and a covering letter (no more than two pages) explaining why you are suitable for this role to Maggi Dawson.

✉ [email protected]

Closing date: 5pm on Wednesday 28 May 2026. Interviews are expected in the first week of June 2026. References will be taken up.

Race Council Cymru is committed to equality of opportunity and welcomes applications from all sections of the community, particularly from Black, Asian, and minority ethnic backgrounds. RCC is committed to safeguarding vulnerable adults and children. The successful applicant will be subject to an enhanced DBS check and satisfactory references.